Ryanair today (5th Feb) confirmed that it had offloaded a group of 100 passengers travelling from Lanzarote to Brussels Charleroi on FR8175 at the request of Spanish Police. This group became disruptive, and refused to comply with crew instructions after a number of their group were required to pay a gate bag fee for outsized luggage.
Lanzarote police required the entire aircraft be offloaded, each passenger identified. Following further disruptive behaviour, the police required for security reasons that this enitre group be refused travel.
Ryanair apologises sincerely to the 66 remaining passengers who suffered a 3hr delay while Ryanair and the local police were dealing with this disruptive group. Ryanair's handling agent in Lanzarote will be reaccommodating some of this group on later flights to Charleroi but any individuals who engaged in disruptive behaviour or refused to follow crew instructions will not be allowed to fly.
The safety and security of Ryanair's passengers, crew and aircraft will remain Ryanair's number 1 priority.
In soldoni: parecchi del gruppo non hanno voluto pagare l'eccedenza bagaglio e di conseguenza sono stati prima sbarcati dalla polizia spagnola e poi identificati.
Lanzarote police required the entire aircraft be offloaded, each passenger identified. Following further disruptive behaviour, the police required for security reasons that this enitre group be refused travel.
Ryanair apologises sincerely to the 66 remaining passengers who suffered a 3hr delay while Ryanair and the local police were dealing with this disruptive group. Ryanair's handling agent in Lanzarote will be reaccommodating some of this group on later flights to Charleroi but any individuals who engaged in disruptive behaviour or refused to follow crew instructions will not be allowed to fly.
The safety and security of Ryanair's passengers, crew and aircraft will remain Ryanair's number 1 priority.
In soldoni: parecchi del gruppo non hanno voluto pagare l'eccedenza bagaglio e di conseguenza sono stati prima sbarcati dalla polizia spagnola e poi identificati.