Non puoi collegarti a internet? Ryanair ti farà pagare in aeroporto $64 di checkin
Can't get online? Ryanair will charge you $64 to check in
Ryanair customers who forget to check-in online will be assessed an "emergency check-in fee" of £40 each way – about $64 – to check-in at the airport. Don't pay, and you won’t be allowed to board your flight. For those who forget, "hopefully they will only forget once," a Ryanair spokesman tells the London Telegraph. The spokesman claims "the high fee is designed to encourage people to remember, and not to be hit again. Technically the fee is to cover reissuing the ticket."
Ryanair's move comes a day after the carrier eliminated the last of its check-in counters, part of the carrier's efforts to require all of its travelers to check-in via its website. But even that's not free; The online check-in costs £5 (about $8) each way on non-promotional fares.
The Daily Mail of London writes "Ryanair chief executive Michael O'Leary said the measures would save him £50million a year. The low-cost airline has been building up to the deadline as from May 1 all new bookings have had to be made on the internet -- with a 'web check-in fee' of £5 applied to all but promotional or special offer flights."
As you might expect, the latest fee and fee-heavy Ryanair is drawing heavy criticism. The Belfast Telegraph says "disgruntled passengers have branded Ryanair’s online check-in service an 'outrageous money-making scam.' " One Ryanair customer – Steve Morrison, an IT consultant from London – tells the Belfast Telegraph: "I think it's a real disgrace. Ryanair are treating their customers poorly."
Perhaps of more consequence to Ryanair, the London Guardian writes "the low-cost carrier's latest cost-cutting move is likely to attract scrutiny from consumer watchdogs, who have tolerated Ryanair's add-on fees because they can be avoided by, for instance, not checking in bags. Passengers will now be forced to register for their flight online – a privilege costing £5 a flight, or £10 for a return flight. The Air Transport Users Council, the UK air passenger watchdog, warned it would report the mandatory charge to the Office of Fair Trading, which has had several run-ins with Ryanair over the display of online fares."
And don't expect Ryanair’s top low-cost rivals to follow in abolishing check-in counters. Bloomberg News reports that "EasyJet and Air Berlin will keep their airport counters even after Ryanair, Europe's top discount carrier, jettisoned check-in desks (this week)." Alexandra Mueller, a spokeswomen for Air Berlin, tells Bloomberg: "To have somebody in the airport you can ask questions to, and to take baggage for free, is a crucial part of our service."
fonte: USA Today
Can't get online? Ryanair will charge you $64 to check in
Ryanair customers who forget to check-in online will be assessed an "emergency check-in fee" of £40 each way – about $64 – to check-in at the airport. Don't pay, and you won’t be allowed to board your flight. For those who forget, "hopefully they will only forget once," a Ryanair spokesman tells the London Telegraph. The spokesman claims "the high fee is designed to encourage people to remember, and not to be hit again. Technically the fee is to cover reissuing the ticket."
Ryanair's move comes a day after the carrier eliminated the last of its check-in counters, part of the carrier's efforts to require all of its travelers to check-in via its website. But even that's not free; The online check-in costs £5 (about $8) each way on non-promotional fares.
The Daily Mail of London writes "Ryanair chief executive Michael O'Leary said the measures would save him £50million a year. The low-cost airline has been building up to the deadline as from May 1 all new bookings have had to be made on the internet -- with a 'web check-in fee' of £5 applied to all but promotional or special offer flights."
As you might expect, the latest fee and fee-heavy Ryanair is drawing heavy criticism. The Belfast Telegraph says "disgruntled passengers have branded Ryanair’s online check-in service an 'outrageous money-making scam.' " One Ryanair customer – Steve Morrison, an IT consultant from London – tells the Belfast Telegraph: "I think it's a real disgrace. Ryanair are treating their customers poorly."
Perhaps of more consequence to Ryanair, the London Guardian writes "the low-cost carrier's latest cost-cutting move is likely to attract scrutiny from consumer watchdogs, who have tolerated Ryanair's add-on fees because they can be avoided by, for instance, not checking in bags. Passengers will now be forced to register for their flight online – a privilege costing £5 a flight, or £10 for a return flight. The Air Transport Users Council, the UK air passenger watchdog, warned it would report the mandatory charge to the Office of Fair Trading, which has had several run-ins with Ryanair over the display of online fares."
And don't expect Ryanair’s top low-cost rivals to follow in abolishing check-in counters. Bloomberg News reports that "EasyJet and Air Berlin will keep their airport counters even after Ryanair, Europe's top discount carrier, jettisoned check-in desks (this week)." Alexandra Mueller, a spokeswomen for Air Berlin, tells Bloomberg: "To have somebody in the airport you can ask questions to, and to take baggage for free, is a crucial part of our service."
fonte: USA Today
