Mi scrive il customer di Thai:
Dear Mr TW 843,
We deeply apologize for the inconvenience to your seat on board of our flight TG203/04JAN10 Bangkok/Phuket and we wish to inform you that we are investigating with the Supervisor of the above flight and we will reply to your query as soon as the information will be received from our Head Office.
In the meantime, we thank you for flying Thai and send our kindest regards,
bene