Ecco i dati del gruppo IAG: (fonte BA)
IAG has announced a group operating loss for the first three months of this year, driven by high fuel costs and the Iberia pilot strike. British Airways also made a first quarter loss, with fuel costs offsetting the benefits of strong revenue growth.
BA headlines:
Operating loss £62m before exceptional items (2011: £5m loss)
Rising fuel costs impact results
Strong customer demand
Customer recommendation 66 per cent
British Airways has reported an operating loss for the first three months of 2012 despite strong revenue growth and rising customer satisfaction.
The high cost of fuel saw the first quarter, which is usually the least profitable, return an operating loss of £62m before exceptional items, £57m worse than this time last year.
Despite this, customer demand remained strong and customer satisfaction hit target for the quarter at 66 per cent, underpinned by strong operational performance.
The airline warned in February that profitability was likely to fall during 2012 as fuel costs could increase by more than £500m. Much of this would fall in the first half of the year.
Chief executive, Keith Williams, said: “It’s disappointing not to have made a profit this quarter, but not unexpected. We need to keep our customer and operational performance going and focus on holding non-fuel costs flat while increasing unit revenues to recover rising fuel costs. In this way, we will stay on track with our business plan, generating enough cash to reinvest in the business and share in its success.”
bmi integration
Keith said that plans were on track to integrate bmi mainline through the summer, ready for a new network schedule from the winter season.
“The acquisition presents a unique opportunity to grow at Heathrow. In December, we start flying to Seoul in South Korea, a hugely popular destination for business and leisure travellers. Subject to final approvals, our plans also include Heathrow to Leeds-Bradford, Rotterdam and Zagreb and increased frequencies to existing destinations. We plan to announce our new winter schedule in June.”
But he warned of challenges ahead.
“We are integrating a heavily loss-making business. There’s likely to be a negative impact on our finances in the order of €240m in the first year. We will need to work hard and fast to create a single profitable business.”
Selling for all bmi flights is now exclusively via ba.com or BA call centres and the first bmi destinations change to a BA code and flight number later this month.
The first bmi A319 will fly in British Airways colours from the end of May. All 25 bmi A319s, A320s and A321s will be repainted in British Airways livery by the end of 2012. Two A330s will fly in bmi colours during the summer, and then exit the fleet.
The first bmi pilots start their British Airways Airbus conversion training this month.
Investing in our customers
British Airways continues to invest in its customers and its brand.
The next brand advertising launches next month as preparations for the Olympics enter the final stretch.
Keith said: “Our brand is built on our flying know-how, thoughtful service and British style; values that are uniquely British Airways and that we can amplify with our Olympic sponsorship, which will connect the nation to our brand at a time of national celebration on a world stage.”
Looking ahead
The airline is in the second year of its five-year business plan and has already made significant progress in each of its eight priority areas.
"Underpinning all our efforts is a continued focus on driving revenue, managing our costs, delivering great operational performance and outstanding service for our customers,” said Keith.
He added that this year is also about staying on track. “Our sights remain firmly set on our vision to be the most admired airline across the world’s key cities.
“We need to make our contribution to IAG’s target to deliver €1.5bn operating profit by 2015. This will help us stay ahead of the competition, continue to invest in our customers and have the financial strength to ride out the high fuel price and uncertain economic outlook.”
IAG has announced a group operating loss for the first three months of this year, driven by high fuel costs and the Iberia pilot strike. British Airways also made a first quarter loss, with fuel costs offsetting the benefits of strong revenue growth.
BA headlines:
Operating loss £62m before exceptional items (2011: £5m loss)
Rising fuel costs impact results
Strong customer demand
Customer recommendation 66 per cent
British Airways has reported an operating loss for the first three months of 2012 despite strong revenue growth and rising customer satisfaction.
The high cost of fuel saw the first quarter, which is usually the least profitable, return an operating loss of £62m before exceptional items, £57m worse than this time last year.
Despite this, customer demand remained strong and customer satisfaction hit target for the quarter at 66 per cent, underpinned by strong operational performance.
The airline warned in February that profitability was likely to fall during 2012 as fuel costs could increase by more than £500m. Much of this would fall in the first half of the year.
Chief executive, Keith Williams, said: “It’s disappointing not to have made a profit this quarter, but not unexpected. We need to keep our customer and operational performance going and focus on holding non-fuel costs flat while increasing unit revenues to recover rising fuel costs. In this way, we will stay on track with our business plan, generating enough cash to reinvest in the business and share in its success.”
bmi integration
Keith said that plans were on track to integrate bmi mainline through the summer, ready for a new network schedule from the winter season.
“The acquisition presents a unique opportunity to grow at Heathrow. In December, we start flying to Seoul in South Korea, a hugely popular destination for business and leisure travellers. Subject to final approvals, our plans also include Heathrow to Leeds-Bradford, Rotterdam and Zagreb and increased frequencies to existing destinations. We plan to announce our new winter schedule in June.”
But he warned of challenges ahead.
“We are integrating a heavily loss-making business. There’s likely to be a negative impact on our finances in the order of €240m in the first year. We will need to work hard and fast to create a single profitable business.”
Selling for all bmi flights is now exclusively via ba.com or BA call centres and the first bmi destinations change to a BA code and flight number later this month.
The first bmi A319 will fly in British Airways colours from the end of May. All 25 bmi A319s, A320s and A321s will be repainted in British Airways livery by the end of 2012. Two A330s will fly in bmi colours during the summer, and then exit the fleet.
The first bmi pilots start their British Airways Airbus conversion training this month.
Investing in our customers
British Airways continues to invest in its customers and its brand.
The next brand advertising launches next month as preparations for the Olympics enter the final stretch.
Keith said: “Our brand is built on our flying know-how, thoughtful service and British style; values that are uniquely British Airways and that we can amplify with our Olympic sponsorship, which will connect the nation to our brand at a time of national celebration on a world stage.”
Looking ahead
The airline is in the second year of its five-year business plan and has already made significant progress in each of its eight priority areas.
"Underpinning all our efforts is a continued focus on driving revenue, managing our costs, delivering great operational performance and outstanding service for our customers,” said Keith.
He added that this year is also about staying on track. “Our sights remain firmly set on our vision to be the most admired airline across the world’s key cities.
“We need to make our contribution to IAG’s target to deliver €1.5bn operating profit by 2015. This will help us stay ahead of the competition, continue to invest in our customers and have the financial strength to ride out the high fuel price and uncertain economic outlook.”
