Emirates: Una lista di problemi su A380

[dreamliner]

March 15, 2009
Airbus said on Sunday it was taking very seriously the issues Dubai airline Emirates had raised about its A380 superjumbos and was working on solving any problems.

Germany's Der Spiegel weekly said Emirates officials had presented Airbus managers with a list of defects in the world's largest aircraft at a meeting in Toulouse in February.

"We take the criticism and the feedback from Emirates very seriously," an Airbus spokeswoman said. "We are doing everything we can to overcome the issues and we are working very closely with our customers to solve that."

"We have a lot of minor, unrelated issues. We are working with them to solve the issues as quickly as we can," she said, adding that Airbus held regular meetings with its customers to get feedback on its aircraft and discuss any issues.

Emirates, the biggest buyer of the A380, has ordered 58 of the superjumbos and received its fourth plane in December.

An Emirates spokeswoman confirmed on Sunday that the carrier had met Airbus executives to give them feedback on the A380's reliability performance.

"Technical issues are expected with new aircraft, particularly one that uses many new technologies," she said. "Emirates has a good relationship with Airbus and we continue to work closely with them to address these technical matters. Airbus is pulling out all stops to sort things out."

The spokeswoman said that Emirates' remained confident in the A380, adding that it was an "excellent" aircraft and that feedback from its customers had been "very positive". She said the company had no plans to cancel any orders.

Der Spiegel said said that Emirates gave a 46-page presentation in Toulouse, telling Airbus officials about heat-damaged power cables, defective engines and numerous malfunctions.

The planes have lost 500 hours of flying time due to grounding to deal with problems, Der Spiegel said.

(Reuters)

 

[james84]

Spero sinceramente che Airbus ne tragga una lezione per la produzione degli altri A380.

 

[rick@BCN]

Emirates Confident of A380, Has No Plan to Cut Orders

By Arif Sharif
March 15 (Bloomberg) -- Emirates, the biggest customer for the Airbus SAS A380, said its confidence in the superjumbo remains unchanged after German magazine Der Spiegel reported breakdowns had grounded the new aircraft for 500 hours.
The Dubai government-owned carrier, which already took delivery of four A380s, met with officials of Toulouse, France- based Airbus to discuss technical issues with the A380, the airline said today in an e-mailed response to questions. “Technical issues are expected with new aircraft. Naturally we want these to be resolved as soon as possible.”
A delegation from Emirates cited a series of defects with the plane when it visited European Aeronautic Defence & Space Co. last month, Der Spiegel reported yesterday in a preview of an article in its latest edition. In a 46-page presentation, Emirates’ officials said breakdowns had grounded the airline’s A380s for 500 hours, the magazine reported, without saying where it got the information.
The A380 “is an excellent aircraft and feedback from our customers thus far has been very positive,” the biggest Arab airline said today. “We have no plans to cancel any orders.”
Fixing Problems
Emirates, which ordered 58 A380s, began taking deliveries of the planes in July. It said March 12 it’s studying options for the aircraft’s delivery schedule that may include pushing back the dates for accepting planes.
“Airbus takes these problems very seriously,” said Alexander Reinhardt, a Munich-based spokesman for EADS, Airbus’ parent, in a telephone interview yesterday. “We are working intensively to fix those problems,” without providing details.
Airbus last year delivered 12 A380s, after handing over the first one in October 2007. It plans to deliver about 18 of the superjumbos this year, down from 21 planned earlier.
Air France-KLM Group said this month it will delay taking delivery of the sixth and seventh A380s it has on order. Deutsche Lufthansa AG said March 11 it won’t receive until 2010 the two A380s it had expected to get this year. The delay reflects Airbus production difficulties, Lufthansa said.

 

[rick@BCN]

Airbus delivery on schedule, says Emirates

By Shweta Jain on Monday, March 16, 2009
Emirates business 24/7
Snubbing reports about Emirates delaying deliveries of some of its Airbus A380 aircraft on order due to technical and financial concerns, the airline said it is on track to receive seven of the superjumbos by the end of the financial year ending March 31, 2010.
"We have no plans to cancel any orders. The deliveries are as per the schedule," an Emirates spokesperson told Emirates Business.
The airline is due to take deliveries of two A380s in April, two in November, one in January and two in March 2010. It has already got into service four of the 58 ordered superjumbos.
Confirming the same, Airbus' Middle East President, Habib Fekih, said Emirates is due to receive its fifth A380 in April as planned and the aircraft is already financed.
"There have been no cancellations from their side. Airbus also has not altered any delivery scheduled for A380," he told Emirates Business.
Quoting an Airbus source, news agency AFP reported on Thursday that Emirates was seeking a delay in the delivery of several of the double-decker jets because of financing difficulties.
Emirates has also submitted a list of concerns to Airbus over the technical glitches faced by A380 forcing the airline to delay and cancel some of its flights.
The German weekly Der Spiegel said on Saturday that Emirates in February gave Airbus officials a 46-page report listing its complaints, including burned electric cables, missing cabin fittings and engine defects.
It also said that the planes have lost 500 hours of flying time due to grounding to deal with problems.
"We recently met with Airbus executives to give them feedback on the A380's reliability performance, including various technical issues which we had identified during our operations. These were presented at the meeting, and the paper mentioned by Der Spiegel [the German weekly] are the presentation slides," the Emirates spokesperson clarified.
"Technical issues are expected with new aircraft - particularly one that uses many new technologies. Naturally, as the airline operator, we want these to be resolved as soon as possible," the spokesperson added, further clarifying that the two events are not linked.
"We had a routine meeting with Airbus to discuss aircraft delivery positions down the line. Like all airlines, Emirates continues to assess all options for its fleet and route operations," the spokesperson said.
Airbus' spokesperson in Toulouse, France, Justin Dubon, said: "Aircraft financing is a customer issue and delivery schedules are agreed with the customer. For this year (2009) Airbus plans to deliver 18 A380s as originally planned."
Airbus, on the other hand, said yesterday it was taking very seriously the issues Emirates had raised about its A380 superjumbos and was working on solving any problems, according to a Reuters report.
It quoted an Airbus spokeswoman as saying: "We take the criticism and the feedback from Emirates very seriously. We have a lot of minor, unrelated issues. We are working with them to solve the issues as quickly as we can."
The airline spokesperson added: "Emirates has a good relationship with Airbus and we continue to work closely with them to address these technical matters. Airbus is pulling out all stops to sort things out. Our confidence in the A380 remains unchanged. It is an excellent aircraft, and feedback from our customers thus far has been very positive."
Airbus' Fekih, meanwhile, said the European plane manufacturer is currently reviewing its long-term deliveries and it would continue to do so. "We have technical reviews every month. It is a normal procedure. And we are just having one with Emirates like we would have with any other A380 customer, such as Qantas," he pointed out.
Emirates currently has a fleet of 129 wide-bodied aircraft. By the end of the 2008-09 financial year (ending March 31, 2009), that figure will stand at 132.
The airline plans to launch Airbus A380 flights between Dubai and Singapore in December this year, with the initial schedule running four times weekly, making it Emirates' first A380 service to Southeast Asia.
Plans are also afoot to launch the superjumbo on its South Korea (Seoul) route, in November 2009, marking it as Emirates' first A380 service to North East Asia. The airline already flies A380s to New York and London, having recently added Sydney and Auckland routes.

 

[rick@BCN]

Spero sinceramente che Airbus ne tragga una lezione per la produzione degli altri A380.

Attenzione alle notizie date solo per fare scoop. Dietro potrebbe esserci ben altro. Chi si intende di aviazione, come molti in questo forum, sanno benissimo cosa significhi l'entrata in servizio di un nuovo aereo, soprattutto se concepito con standard molti differenti da quelli precedenti.

Il primo periodo e' un susseguirsi di "fine tunings" che chiaramente i primi clienti subiscono piu' degli altri.

Pensate a quando comprate un modello di auto appena uscita, con le dovute proporzioni.

 

[Veolia]

Attenzione alle notizie date solo per fare scoop. Dietro potrebbe esserci ben altro. Chi si intende di aviazione, come molti in questo forum, sanno benissimo cosa significhi l'entrata in servizio di un nuovo aereo, soprattutto se concepito con standard molti differenti da quelli precedenti.

Il primo periodo e' un susseguirsi di "fine tunings" che chiaramente i primi clienti subiscono piu' degli altri.

Pensate a quando comprate un modello di auto appena uscita, con le dovute proporzioni.

Quotatissimo, e vale per tutti:
dal nuovo cessnino al JSF ad una modifica cargo all'A380

 

[ewr2mil]

qualcuno sa quali sono le principali lamentele tecniche di EK vs l'a380?

 

[rick@BCN]

qualcuno sa quali sono le principali lamentele tecniche di EK vs l'a380?

Sorry, absolutely undisclosed.

 

[Dancrane]

qualcuno sa quali sono le principali lamentele tecniche di EK vs l'a380?

Ricordo per certo qualcosa di collegato all'acqua calda delle docce, che provocava problemi ai cablaggi. Di altro non mi pare sia mai saltato fuori alcunchè.

 

[lima1]

scherzando su un velivolo impareggiabile dalla concorrenza se non in invidia .... pare che i passeggeri si siano lamentati della insonorizzazione .... non si sentono i motori !!!!!!!!!!

 

[rick@BCN]

scherzando su un velivolo impareggiabile dalla concorrenza se non in invidia .... pare che i passeggeri si siano lamentati della insonorizzazione .... non si sentono i motori !!!!!!!!!!

Non erano i passeggeri, era l'equipaggio in riposo che non poteva dormire perche' il rombo dei motori e' troppo flebile e non copre i rumori provenienti dalla cabina.

Piccolo particolare: la location dei Crew Rest era stata ESPRESSAMENTE scelta da EK. Non si lamentino, l'hanno chiesto loro cosi'!

 

[Pisano]

Attenzione alle notizie date solo per fare scoop. Dietro potrebbe esserci ben altro. Chi si intende di aviazione, come molti in questo forum, sanno benissimo cosa significhi l'entrata in servizio di un nuovo aereo, soprattutto se concepito con standard molti differenti da quelli precedenti.

Il primo periodo e' un susseguirsi di "fine tunings" che chiaramente i primi clienti subiscono piu' degli altri.

Pensate a quando comprate un modello di auto appena uscita, con le dovute proporzioni.

Assoluamente concorde con quanto affermi.

Tiz

 

[Pelush]

diciamo che EK e SQ hanno il loro bel tornaconto nel gestirsi i primi aerei della serie.
1. il tranfer of knowledge è sensibilmente maggiore a causa del debug iniziale
2. il prezzo dei servizi e della manutenzione cala drasticamente per i primi clienti
3. anche il prezzo delle macchine è sicuramente più basso.

 

[rick@BCN]

diciamo che EK e SQ hanno il loro bel tornaconto nel gestirsi i primi aerei della serie.
1. il tranfer of knowledge è sensibilmente maggiore a causa del debug iniziale
2. il prezzo dei servizi e della manutenzione cala drasticamente per i primi clienti
3. anche il prezzo delle macchine è sicuramente più basso.

Mmm... non del tutto, se mi permetti.

1. Cosa intendi per debug iniziale? In ogni caso i piloti di queste compagnie fanno un training molto piu' pesante di quelli dei clienti successivi, che comunque avranno a loro vantaggio eventuali problemi riscontrati dai loro predecessori e nel frattempo risolti: per le compagnie aeree sono costi in termini di ore non volate da quegli equipaggi e non immediatamente recuperabili. Ma fammi capire meglio perche' forse non ho colto il tuo pensiero;

2. In parte: per quanto riguarda i servizi vedi punto1, per quanto riguarda la manutenzione dipende dai contratti stipulati;

3. Anche qui dipende dai contratti stipulati che a loro volta dipendono dalle quantita'. Indubbiamente EK avra' strappato un buon prezzo e sicuramente sconti sono stati fatti anche agli altri, come sempre avviene in quest'industria. Ma in questo caso i clienti di lancio sono anche avantaggiati da un enorme ritorno di immagine e le varie "economie" dell'aereo si vendono da sole.

Faccio un po di unfair competition: il 747-8 ha molto piu' bisogno dei vari "marketing tools" (leggansi sconti sul prezzo o sui servizi accessori) per vendere!!!

 

[rick@BCN]

Emirates downplays A380 criticism

Tuesday March 17, 2009
Emirates dismissed reports that the A380 has a laundry list of problems that have kept the jet grounded numerous times for repairs. Germany's Der Spiegel claimed over the weekend that the airline, the A380's largest customer, delivered a 46-page list of problems to Airbus that required rectification. EK CEO Tim Clark told ATWOnline that "the situation has been overblown" and that the reports constituted "a storm in a teacup." He recently told ATW that the A380 has had some niggling and unrelated issues but that Emirates is pleased with the type's entry into service. He also praised Airbus's response to the few problems it has experienced (ATWOnline, Sept. 24, 2008). EK currently is operating four of the type.

Responding to the Der Spiegel story, which claimed the in-service A380s have lost some 500 hr. of flying time due to technical problems, Airbus released a statement saying it takes "the criticism and the feedback from Emirates very seriously. We are doing everything we can to overcome the issues and we are working very closely with our customers to solve that."


by Geoffrey Thomas