HAMBURG, GERMANY - 20TH MAY 2010
Asiana Airlines today picked up the prestige Airline of the Year award
at the 2010 Skytrax World Airline Awards, that took place in Hamburg.
Asiana Airlines was named winner of the Airline of the Year 2010 title,
ahead of Singapore Airlines (2nd) and Qatar Airways in 3rd place.
Some 40 different airlines from around the world assembled to receive
their accolades, which were handed out by Skytrax Chairman, Mr Edward
Plaisted. The award winners are selected by the airline industry's most
important audience, it's customers.
More than 17.9 million air travellers from over 100 different
Nationalities took part in the 10 month survey, between July 2009 and
April 2010. The awards are respected and recognised around the world for
being the only truly global, independent passenger survey of airline
standards.
Commenting on the Airline of the Year 2010 award received by Asiana
Airlines, Mr Plaisted said: "this is a fantastic achievement for
Asiana Airlines to be named winner of this top Airline of the Year
Award, and Asiana Airlines are clearly meeting and exceeding their
customer's expectations. This award represents a true recognition of the
front-line product and service that Asiana Airlines is delivering to
it's customers, and the award slogan of 'The Passenger's Choice'
underlines the fact that Asiana Airlines are succeeding in satisfying
the hardest critics - their users."
Asiana Airlines President and CEO, Mr Young-Doo Yoon, said : "We would
like to express our most heartfelt appreciation to our customers who
voted us for Skytrax 2010 Airline of the Year Award. Asiana Airlines is
extremely honored to be recognized as the world’s top airline by our
customers and to be awarded our industry’s highly esteemed accolade from
Skytrax. To be the winner of the 2010 Airline of the Year Award is even
more special and holds greater meaning, as it is 'The Passenger's
Choice'."
The final top 10 ranking in the Awards were:
1. Asiana Airlines
2. Singapore Airlines
3. Qatar Airways
4. Cathay Pacific
5. Air New Zealand
6. Etihad Airways
7. Qantas Airways
8. Emirates
9. Thai Airways
10. Malaysia Airlines
THE 2010 AWARDS SUMMARY IS LISTED BELOW:
Airline of the Year
WINNER: Asiana Airlines
Best Low-Cost Airline Worldwide WINNER: Air Asia
Most Improved Airline
WINNER: Garuda Indonesia
Best Regional Airline
WINNER: Dragonair
Best Leisure / Charter Airline
WINNER: Thomson Airways
Best Cabin Staff
WINNER: Singapore Airlines
Best Inflight Entertainment
WINNER: Emirates
Best Airport Services
WINNER: Thai Airways
Best Economy Class
WINNER: Malaysia Airlines
Best Premium Economy Class
WINNER: Qantas
Best Business Class
WINNER: Qatar Airways
Best First Class
WINNER: Etihad Airways
Best Airline : Transatlantic
WINNER: Virgin Atlantic
Best Airline : Transpacific
WINNER: Cathay Pacific
Best Airline : Africa
WINNER: South African Airways
Best Airline : Asia
WINNER: Asiana Airlines
Best Airline : Australia/Pacific
WINNER: Air New Zealand
Best Airline : C America/Caribbean
WINNER: TACA Airlines
Best Airline : China
WINNER: Hainan Airlines
Best Airline : Eastern Europe
WINNER: Malev Hiungarian Airlines
Best Airline : Europe
WINNER: Lufthansa
Best Airline : India/Central Asia
WINNER: Kingfisher Airlines
Best Airline : Middle East
WINNER: Qatar Airways
Best Airline : North America
WINNER: Air Canada
Best Airline : Northern Europe
WINNER: Finnair
Best Airline : South America
WINNER: LAN Airlines
Best Airline : South East Asia
WINNER: Singapore Airlines
Best Airline : Southern Europe
WINNER: Turkish Airlines
Best Airline : Western Europe
WINNER: Lufthansa
Best Airline Alliance
WINNER: Oneworld Alliance
Best Airline Lounge - Business Class
WINNER: Virgin Atlantic
Best Airline Lounge - First Class
WINNER: Thai Airways
Best Airline Seat - Business Class
WINNER: Singapore Airlines
Best Airline Seat - Economy Class
WINNER: Kingfisher Airlines
Best Airline Seat - First Class
WINNER: Etihad Airways
Best Airline Seat - Premium Economy Class
WINNER: Qantas Airways
Best Low-Cost Airline Africa
WINNER: Kulula
Best Low-Cost Airline Asia
WINNER: Air Asia
Best Low-Cost Airline Australia/Pacific
WINNER: Virgin Blue
Best Low-Cost Airline Europe
WINNER: Air Berlin
Best Low-Cost Airline India
WINNER: IndiGo
Best Low-Cost Airline Middle East
WINNER: Air Arabia
Best Low-Cost Airline North America
WINNER: Virgin America
Best Low-Cost Airline South America
WINNER: GOL
Best Onboard Catering - Business Class
WINNER: Qatar Airways
Best Onboard Catering - Economy Class
WINNER: Turkish Airlines
Best Onboard Catering - First Class
WINNER: Etihad Airways
Staff Service Excellence Award - Africa
WINNER: South African Airways
Staff Service Excellence Award - Asia
WINNER: Malaysia Airlines
Staff Service Excellence Award - Australia/Pacific
WINNER: Air New Zealand
Staff Service Excellence Award - C America/Caribbean
WINNER: TACA Airlines
Staff Service Excellence Award - China
WINNER: Hainan Airlines
Staff Service Excellence Award - Europe
WINNER: Swiss Int'l Airlines
Staff Service Excellence Award - India/Central Asia
WINNER: Kingfisher Airlines
Staff Service Excellence Award - Middle East
WINNER: Qatar Airways
Staff Service Excellence Award - North America
WINNER: WestJet
Staff Service Excellence Award - South America
WINNER: LAN Airlines
Asiana Airlines today picked up the prestige Airline of the Year award
at the 2010 Skytrax World Airline Awards, that took place in Hamburg.
Asiana Airlines was named winner of the Airline of the Year 2010 title,
ahead of Singapore Airlines (2nd) and Qatar Airways in 3rd place.
Some 40 different airlines from around the world assembled to receive
their accolades, which were handed out by Skytrax Chairman, Mr Edward
Plaisted. The award winners are selected by the airline industry's most
important audience, it's customers.
More than 17.9 million air travellers from over 100 different
Nationalities took part in the 10 month survey, between July 2009 and
April 2010. The awards are respected and recognised around the world for
being the only truly global, independent passenger survey of airline
standards.
Commenting on the Airline of the Year 2010 award received by Asiana
Airlines, Mr Plaisted said: "this is a fantastic achievement for
Asiana Airlines to be named winner of this top Airline of the Year
Award, and Asiana Airlines are clearly meeting and exceeding their
customer's expectations. This award represents a true recognition of the
front-line product and service that Asiana Airlines is delivering to
it's customers, and the award slogan of 'The Passenger's Choice'
underlines the fact that Asiana Airlines are succeeding in satisfying
the hardest critics - their users."
Asiana Airlines President and CEO, Mr Young-Doo Yoon, said : "We would
like to express our most heartfelt appreciation to our customers who
voted us for Skytrax 2010 Airline of the Year Award. Asiana Airlines is
extremely honored to be recognized as the world’s top airline by our
customers and to be awarded our industry’s highly esteemed accolade from
Skytrax. To be the winner of the 2010 Airline of the Year Award is even
more special and holds greater meaning, as it is 'The Passenger's
Choice'."
The final top 10 ranking in the Awards were:
1. Asiana Airlines
2. Singapore Airlines
3. Qatar Airways
4. Cathay Pacific
5. Air New Zealand
6. Etihad Airways
7. Qantas Airways
8. Emirates
9. Thai Airways
10. Malaysia Airlines
THE 2010 AWARDS SUMMARY IS LISTED BELOW:
Airline of the Year
WINNER: Asiana Airlines
Best Low-Cost Airline Worldwide WINNER: Air Asia
Most Improved Airline
WINNER: Garuda Indonesia
Best Regional Airline
WINNER: Dragonair
Best Leisure / Charter Airline
WINNER: Thomson Airways
Best Cabin Staff
WINNER: Singapore Airlines
Best Inflight Entertainment
WINNER: Emirates
Best Airport Services
WINNER: Thai Airways
Best Economy Class
WINNER: Malaysia Airlines
Best Premium Economy Class
WINNER: Qantas
Best Business Class
WINNER: Qatar Airways
Best First Class
WINNER: Etihad Airways
Best Airline : Transatlantic
WINNER: Virgin Atlantic
Best Airline : Transpacific
WINNER: Cathay Pacific
Best Airline : Africa
WINNER: South African Airways
Best Airline : Asia
WINNER: Asiana Airlines
Best Airline : Australia/Pacific
WINNER: Air New Zealand
Best Airline : C America/Caribbean
WINNER: TACA Airlines
Best Airline : China
WINNER: Hainan Airlines
Best Airline : Eastern Europe
WINNER: Malev Hiungarian Airlines
Best Airline : Europe
WINNER: Lufthansa
Best Airline : India/Central Asia
WINNER: Kingfisher Airlines
Best Airline : Middle East
WINNER: Qatar Airways
Best Airline : North America
WINNER: Air Canada
Best Airline : Northern Europe
WINNER: Finnair
Best Airline : South America
WINNER: LAN Airlines
Best Airline : South East Asia
WINNER: Singapore Airlines
Best Airline : Southern Europe
WINNER: Turkish Airlines
Best Airline : Western Europe
WINNER: Lufthansa
Best Airline Alliance
WINNER: Oneworld Alliance
Best Airline Lounge - Business Class
WINNER: Virgin Atlantic
Best Airline Lounge - First Class
WINNER: Thai Airways
Best Airline Seat - Business Class
WINNER: Singapore Airlines
Best Airline Seat - Economy Class
WINNER: Kingfisher Airlines
Best Airline Seat - First Class
WINNER: Etihad Airways
Best Airline Seat - Premium Economy Class
WINNER: Qantas Airways
Best Low-Cost Airline Africa
WINNER: Kulula
Best Low-Cost Airline Asia
WINNER: Air Asia
Best Low-Cost Airline Australia/Pacific
WINNER: Virgin Blue
Best Low-Cost Airline Europe
WINNER: Air Berlin
Best Low-Cost Airline India
WINNER: IndiGo
Best Low-Cost Airline Middle East
WINNER: Air Arabia
Best Low-Cost Airline North America
WINNER: Virgin America
Best Low-Cost Airline South America
WINNER: GOL
Best Onboard Catering - Business Class
WINNER: Qatar Airways
Best Onboard Catering - Economy Class
WINNER: Turkish Airlines
Best Onboard Catering - First Class
WINNER: Etihad Airways
Staff Service Excellence Award - Africa
WINNER: South African Airways
Staff Service Excellence Award - Asia
WINNER: Malaysia Airlines
Staff Service Excellence Award - Australia/Pacific
WINNER: Air New Zealand
Staff Service Excellence Award - C America/Caribbean
WINNER: TACA Airlines
Staff Service Excellence Award - China
WINNER: Hainan Airlines
Staff Service Excellence Award - Europe
WINNER: Swiss Int'l Airlines
Staff Service Excellence Award - India/Central Asia
WINNER: Kingfisher Airlines
Staff Service Excellence Award - Middle East
WINNER: Qatar Airways
Staff Service Excellence Award - North America
WINNER: WestJet
Staff Service Excellence Award - South America
WINNER: LAN Airlines
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