dal 27 ottobre, un'altra pedina in Europa
EK 111 DXB - BUD 0820 1135
EK 112 BUD - DXB 1505 2330
Aircraft: A330-200, 2 class.
EK 111 DXB - BUD 0820 1135
EK 112 BUD - DXB 1505 2330
Aircraft: A330-200, 2 class.
Emirates vola a Budapest
- Autore Discussione DusCgn
- Data d'inizio
Infatti hai ragione, volavano con il 340 configurato a 3 classi (suite incluse in F), non con il 330
Oggi il volo inaugurale della Dubai-Budapest, comunicato stampa Emirates:
Launch of daily service to Budapest boosts Emirates’ presence in Central Europe
DUBAI, U.A.E – 27th October 2014 – Emirates, a global catalyst of trade and business, has launched a daily non-stop service to Budapest, marking its first entry into Hungary.
Emirates’ daily flight to Budapest is operated with a wide-body Airbus A330-200 aircraft in a two-class configuration. The inaugural flight today was welcomed by Jost Lammers, Chief Executive Officer, Budapest Airport, along with partners from the travel trade and local media, at a special reception held at the airport. A contingent comprising His Excellency Zoltan Jancsi - Ambassador of Hungary to the United Arab Emirates and other business leaders, accompanied by senior Emirates representatives, was present on the inaugural flight.
Emirates Media Player
“Our new daily service to Budapest will stimulate growth and provide new opportunities for Hungarian trade and tourism, through greater connectivity via our hub in Dubai. Both businesses and individuals in Hungary will benefit from enhanced links that Emirates will provide to over 60 destinations in the Far East and Australasia, West Asia, Indian Ocean and Middle East. We believe this new route will support Hungary’s aims to develop closer trade links with the East, and be a catalyst for further trade and tourism growth,” said Thierry Antinori, Executive Vice President and Chief Commercial Officer at Emirates. “I have no doubt that our Hungarian customers will appreciate Emirates’ excellent product and award-winning service. Emirates’ new daily service will create additional air links to boost Budapest’s accessibility, and at the same time, we are also glad Hungarian travellers have better access to our global network, and vibrant home in Dubai - to enjoy the city’s hospitality, world- class attractions, warm weather and beautiful, sandy beaches.”
"Budapest Airport are delighted to once again celebrate a milestone in Hungarian aviation history. For a fast growing market like Budapest, it is essential to have world class airlines connected and we are delighted that Emirates have launched their daily wide body service from Budapest to Dubai which will provide excellent connections through their Dubai hub,” commented Jost Lammers, Chief Executive Officer, Budapest Airport. “With tourism numbers to Budapest outperforming most European markets and robust GDP forecasts, we are confident that now is the ideal time to celebrate this route launch and we look forward to seeing Emirates upgrading the aircraft with more capacity in the not too distant future."
Tourism and the cruise industry in Budapest will receive a boost from the start of the new service, with over 3.4 million tourists visiting one of Europe’s most beautiful cities with a diverse mix of World Heritage sites, a vibrant culinary offering and excellent shopping.
With the new daily service, Emirates SkyCargo will offer 12 tonnes of belly-hold cargo capacity in each direction. Majority of the exports from Hungary are expected to comprise of chemical products bound for North Asia and Asia Pacific. The cargo division expects imports into Hungary to be dominated by semi-conductors, telecommunication devices and components, electronics, and personal and household goods coming in from Asia.
Emirates’ new Budapest route coincides with the opening of the airline’s Customer Contact Centre in the city on 28 October, which will support 300 local jobs, representing a multi-million dollar investment in the local economy. As the fifth largest economy in Central and Eastern Europe, Hungary’s ‘Opening to the East’ economic policy has further strengthened ties between the two countries, with the UAE being Hungary’s largest Arab trading partner with annual trade between the two countries valued at approximately US $1.2 billion.
Emirates’ Airbus A330-200 will offer 27 seats in Business Class and 251 Economy Class seats. EK111 will depart Dubai at 0820hrs* and will arrive at Budapest Airport at 1135hrs*. The return flight, EK112 will depart at 1505hrs* and will arrive at Dubai International Airport at 2330hrs*.
Emirates currently employs 171 Hungarian nationals in various roles across the company, including 124 Cabin Crew and nine Pilots.
Throughout all cabin classes, passengers can enjoy a range of entertainment including the latest international movies, television series, music and games. Seatback SMS, email and satellite phone are also available. Passengers on all Emirates flights enjoy generous baggage allowances with 30 kilos while travelling in Economy Class and 40 kilos in Business Class
Launch of daily service to Budapest boosts Emirates’ presence in Central Europe
DUBAI, U.A.E – 27th October 2014 – Emirates, a global catalyst of trade and business, has launched a daily non-stop service to Budapest, marking its first entry into Hungary.
Emirates’ daily flight to Budapest is operated with a wide-body Airbus A330-200 aircraft in a two-class configuration. The inaugural flight today was welcomed by Jost Lammers, Chief Executive Officer, Budapest Airport, along with partners from the travel trade and local media, at a special reception held at the airport. A contingent comprising His Excellency Zoltan Jancsi - Ambassador of Hungary to the United Arab Emirates and other business leaders, accompanied by senior Emirates representatives, was present on the inaugural flight.
Emirates Media Player
“Our new daily service to Budapest will stimulate growth and provide new opportunities for Hungarian trade and tourism, through greater connectivity via our hub in Dubai. Both businesses and individuals in Hungary will benefit from enhanced links that Emirates will provide to over 60 destinations in the Far East and Australasia, West Asia, Indian Ocean and Middle East. We believe this new route will support Hungary’s aims to develop closer trade links with the East, and be a catalyst for further trade and tourism growth,” said Thierry Antinori, Executive Vice President and Chief Commercial Officer at Emirates. “I have no doubt that our Hungarian customers will appreciate Emirates’ excellent product and award-winning service. Emirates’ new daily service will create additional air links to boost Budapest’s accessibility, and at the same time, we are also glad Hungarian travellers have better access to our global network, and vibrant home in Dubai - to enjoy the city’s hospitality, world- class attractions, warm weather and beautiful, sandy beaches.”
"Budapest Airport are delighted to once again celebrate a milestone in Hungarian aviation history. For a fast growing market like Budapest, it is essential to have world class airlines connected and we are delighted that Emirates have launched their daily wide body service from Budapest to Dubai which will provide excellent connections through their Dubai hub,” commented Jost Lammers, Chief Executive Officer, Budapest Airport. “With tourism numbers to Budapest outperforming most European markets and robust GDP forecasts, we are confident that now is the ideal time to celebrate this route launch and we look forward to seeing Emirates upgrading the aircraft with more capacity in the not too distant future."
Tourism and the cruise industry in Budapest will receive a boost from the start of the new service, with over 3.4 million tourists visiting one of Europe’s most beautiful cities with a diverse mix of World Heritage sites, a vibrant culinary offering and excellent shopping.
With the new daily service, Emirates SkyCargo will offer 12 tonnes of belly-hold cargo capacity in each direction. Majority of the exports from Hungary are expected to comprise of chemical products bound for North Asia and Asia Pacific. The cargo division expects imports into Hungary to be dominated by semi-conductors, telecommunication devices and components, electronics, and personal and household goods coming in from Asia.
Emirates’ new Budapest route coincides with the opening of the airline’s Customer Contact Centre in the city on 28 October, which will support 300 local jobs, representing a multi-million dollar investment in the local economy. As the fifth largest economy in Central and Eastern Europe, Hungary’s ‘Opening to the East’ economic policy has further strengthened ties between the two countries, with the UAE being Hungary’s largest Arab trading partner with annual trade between the two countries valued at approximately US $1.2 billion.
Emirates’ Airbus A330-200 will offer 27 seats in Business Class and 251 Economy Class seats. EK111 will depart Dubai at 0820hrs* and will arrive at Budapest Airport at 1135hrs*. The return flight, EK112 will depart at 1505hrs* and will arrive at Dubai International Airport at 2330hrs*.
Emirates currently employs 171 Hungarian nationals in various roles across the company, including 124 Cabin Crew and nine Pilots.
Throughout all cabin classes, passengers can enjoy a range of entertainment including the latest international movies, television series, music and games. Seatback SMS, email and satellite phone are also available. Passengers on all Emirates flights enjoy generous baggage allowances with 30 kilos while travelling in Economy Class and 40 kilos in Business Class
Emirates Opens New Customer Contact Centre in Budapest
Centre represents multi-million dollar investment, supports 300 new jobs
Budapest, Hungary, 28th October 2014: Following the launch of its new daily service to Budapest, Emirates underpins its commitment to the Hungarian market with the opening of its second customer contact centre in Europe. The 300 seat facility in Budapest will support hundreds of local jobs, and represents a multi-million dollar investment by the airline.
The contact centre was officially opened by Laszlo Szabo - Deputy Minister and Parliamentary State Secretary - Ministry of Foreign Affairs and Trade and Thierry Antinori – Executive Vice President and Chief Commercial Officer at Emirates.
Thierry Antinori, Emirates' Executive Vice President and Chief Commercial Officer and Laszlo Szabo - Deputy Minister and Parliamentary State Secretary - Ministry of Foreign Affairs officially open Emirates' new Customer Contact Centre in Budapest.
Acting as a European information hub, the purpose built centre in Budapest will utilise state-of-the-art technology, in keeping with the airline’s commitment to quality and customer service. With the capacity to handle over one million calls and emails in multiple languages in the first year alone, the spacious environment has a number of dedicated staff training rooms, a quiet area to rest and common lounge area.
“The customer is at the centre of what we do at Emirates, and this new contact centre will have the same hallmark of service and excellence as our facilities around the world. Budapest was the ideal location for the opening of this centre – from the support we have received from its dynamic leadership, to a highly talented pool of qualified professionals, fantastic infrastructure and telecom support, Hungary was an obvious choice,” said Thierry Antinori, Executive Vice President and Chief Operating Officer, Emirates. “Our new service to Budapest is a testament to our continuous growth at Emirates, and our investment in Hungary. It’s important to stay agile and develop our customer service experience to keep up with increased demand. Our new contact centre in Budapest will helps us manage our future growth and consistently deliver a great customer experience.”
“This is an important milestone in our bilateral relations, it clearly shows the strong ties and trust between our countries,” said Laszlo Szabo - Deputy Minister and Parliamentary State Secretary - Ministry of Foreign Affairs and Trade. “In the last few years, the Hungarian government has created a financially stable business environment for FDI’s, the opening of Emirates’ new contact centre, is evidence of the commitment we are making towards Hungary’s ‘Opening to the East’ foreign policy. The new direct flight between Dubai and Budapest will offer mutual benefits; besides tourism, the new service also supports the government’s effort to assist local SMEs with greater access the Middle East markets.”
Emirates’ new customer contact centre is linked virtually to the airline’s six contact centres in Dubai, Manchester, Mumbai, New York, Melbourne and Guangzhou, creating a seamless customer experience and a broader base of employees to service our customers globally. Each contact centre staff member around the globe is inter-connected to create one large virtual centre that is managed centrally, with common standards, performance measures, and a team of consultants that work as one team.
The customer contact centre provides services such as making new reservations or changing existing ones, booking a specific seat or if travelling in First Class and Business Class – booking a complimentary chauffeur drive service. Customers can also call the contact centre to redeem their Skywards miles. In addition the customer contact centre handles general customer enquiries relating to our products, services and network.
The contact centre in Budapest will initially offer multiple languages including English, Hungarian, French, Italian and German, and will grow into a staff strength of 300. Emirates’ six global contact centres support over 48 countries and average around 35,000 calls and 6,000 emails per day. Together these contact centres have the capability of handling customer queries in 16 languages.
Centre represents multi-million dollar investment, supports 300 new jobs
Budapest, Hungary, 28th October 2014: Following the launch of its new daily service to Budapest, Emirates underpins its commitment to the Hungarian market with the opening of its second customer contact centre in Europe. The 300 seat facility in Budapest will support hundreds of local jobs, and represents a multi-million dollar investment by the airline.
The contact centre was officially opened by Laszlo Szabo - Deputy Minister and Parliamentary State Secretary - Ministry of Foreign Affairs and Trade and Thierry Antinori – Executive Vice President and Chief Commercial Officer at Emirates.
Thierry Antinori, Emirates' Executive Vice President and Chief Commercial Officer and Laszlo Szabo - Deputy Minister and Parliamentary State Secretary - Ministry of Foreign Affairs officially open Emirates' new Customer Contact Centre in Budapest.
Acting as a European information hub, the purpose built centre in Budapest will utilise state-of-the-art technology, in keeping with the airline’s commitment to quality and customer service. With the capacity to handle over one million calls and emails in multiple languages in the first year alone, the spacious environment has a number of dedicated staff training rooms, a quiet area to rest and common lounge area.
“The customer is at the centre of what we do at Emirates, and this new contact centre will have the same hallmark of service and excellence as our facilities around the world. Budapest was the ideal location for the opening of this centre – from the support we have received from its dynamic leadership, to a highly talented pool of qualified professionals, fantastic infrastructure and telecom support, Hungary was an obvious choice,” said Thierry Antinori, Executive Vice President and Chief Operating Officer, Emirates. “Our new service to Budapest is a testament to our continuous growth at Emirates, and our investment in Hungary. It’s important to stay agile and develop our customer service experience to keep up with increased demand. Our new contact centre in Budapest will helps us manage our future growth and consistently deliver a great customer experience.”
“This is an important milestone in our bilateral relations, it clearly shows the strong ties and trust between our countries,” said Laszlo Szabo - Deputy Minister and Parliamentary State Secretary - Ministry of Foreign Affairs and Trade. “In the last few years, the Hungarian government has created a financially stable business environment for FDI’s, the opening of Emirates’ new contact centre, is evidence of the commitment we are making towards Hungary’s ‘Opening to the East’ foreign policy. The new direct flight between Dubai and Budapest will offer mutual benefits; besides tourism, the new service also supports the government’s effort to assist local SMEs with greater access the Middle East markets.”
Emirates’ new customer contact centre is linked virtually to the airline’s six contact centres in Dubai, Manchester, Mumbai, New York, Melbourne and Guangzhou, creating a seamless customer experience and a broader base of employees to service our customers globally. Each contact centre staff member around the globe is inter-connected to create one large virtual centre that is managed centrally, with common standards, performance measures, and a team of consultants that work as one team.
The customer contact centre provides services such as making new reservations or changing existing ones, booking a specific seat or if travelling in First Class and Business Class – booking a complimentary chauffeur drive service. Customers can also call the contact centre to redeem their Skywards miles. In addition the customer contact centre handles general customer enquiries relating to our products, services and network.
The contact centre in Budapest will initially offer multiple languages including English, Hungarian, French, Italian and German, and will grow into a staff strength of 300. Emirates’ six global contact centres support over 48 countries and average around 35,000 calls and 6,000 emails per day. Together these contact centres have the capability of handling customer queries in 16 languages.