Thread Lufthansa 2019

elleci

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Se non sbaglio questo vale per qualsiasi biglietto aereo acquistare negli USA: diritto di recesso entro 24 ore e possibilità di ottenere un credito valido 12 mesi in caso di annullamento dopo 24 ore.
 

East End Ave

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su e giu' sull'atlantico...
Si negli USA ma il mio POS era l'Italia in quanto è VCE-FRA-IAD, per quello volevo essere sicuro al 100%
Non credo sia qualcosa esclusivamente legato al POS US quanto piuttosto a un mix di regole US DOT ed estese anche -parzialmente- ad altri POS; nel nostro caso, ad esempio, tutti i biglietti acquistati sul sito hanno diritto di recesso nelle 24 ore, tutti i biglietti NON REF hanno validità 1 anno dall’ emissione, IT POS incluso.

Un’analisi comparata circa le policies applicate dalle US3 @ https://thepointsguy.com/guide/airlines-24-hour-hold-cancellation-policies/

È di conseguenza probabile che la regola sia condivisa a livello JV sulle destinazioni interessate.
 

AZ209

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Sciopero cabin crew per il 20 ottobre

Lufthansa cabin crew union plans strike on 20 October

German flight-attendant union UFO has called for industrial action at Lufthansa on 20 October and indicated potential further strikes across the group's German-based carriers.
The planned strike will cover Lufthansa flights at the airline's hubs in Frankfurt and Munich for a 5h period from 6:00am local time, the union says.
UFO deputy chief Daniel Flohr said in a video message today that consultations will take place this week with the union's negotiation teams at group carriers about the possibility of "open-ended" strikes across group "at any time".
He says that the union will call for "action at every group airline" to achieve its objectives.
The dispute covers staff at Lufthansa, budget units Germanwings and Eurowings, regional arm CityLine, and the Frankfurt-based operation of Lufthansa's leisure joint venture with Turkish Airlines, SunExpress.
Further strike action will "solely depend on whether Lufthansa will return to the negotiation table", Flohr says.
The airline and union previously discussed employment terms, but the dispute escalated in 2018 over the installation of a new leadership team at UFO.
Flohr asserts that Lufthansa has prohibited talks with the union in relation to any group carrier and has threatened legal action against staff participating in the union's strike activities.
In August, Lufthansa filed a motion with a regional labour court in Frankfurt to "legally determine the union status of UFO".
The airline argues that both UFO's status as a union and the "authority" of its leadership to represent employees "remain unclear".
Lufthansa therefore deems the planned strike action illegal and says that talks with the union are "not possible".
The carrier is considering taking legal action against the planned strike.
Lufthansa says it has "no need" to amend its schedule and intends to operate a "full flight programme" on 20 October. Cirium/FG

 

TW 843

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FAA accuses Lufthansa of 900 unapproved flights, urges $6.4M fine
Lufthansa is facing an over $6.4 million reaching fine after the U.S. Federal Aviation Administration (FAA) accused the airline of operating around 900 flights to and from the United States without having full permits to do so. The German carrier’s spokesperson claims safety was never compromised and that the airline is “fully cooperating” with the regulator.

The FAA alleges Lufthansa conducted almost 900 flights into and out of San Diego and Philadelphia that were not in compliance with Federal Aviation Regulations, according to a statement issued on November 27, 2019. The authority claims the airline was well aware it was breaching the rules.

Lufthansa allegedly breached the rules on two instances, including the spring of 2018 and, more recently, autumn of 2019. Lufthansa carried out approximately 600 flights with an Airbus A340 aircraft between Frankfurt International Airport (FRA) in Germany and San Diego International Airport (SAN) in the United States during the period spanning from March 22, 2019, and May 27, 2019, the FAA states.

In addition, the German flag carrier conducted 292 flights with an Airbus A330-300 and Boeing 747-400 between Frankfurt and Philadelphia International Airport (PHL) between October 28, 2018 and April 10, 2019, according to the U.S. authority.

“Lufthansa is fully cooperating with the FAA on this matter and will be addressing the regulatory issues involved with the Agency,” Lufthansa’s spokesperson Boris Ogursky told AeroTime News. According to him, the airline was globally committed to compliance with all laws and regulations.

The security or safety of any flights was never compromised in any respect, Ogursky also stated, adding that safety and security of their passengers remained the highest priority of the Lufthansa Group.

Foregin airlines operating scheduled flights in and out of the United States are issued with Operations Specifications by the FAA. Airlines can only operate in airports that are listed in their Operations Specifications. In this case, San Diego and Philadelphia airports were not on Lufthansa’s list, the FAA alleges. The airline is given 30 days to respond to FAA’s civil penalty letter.

Aerotime
 

AZ209

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Nell'annunciare le nuove cariche all'interno del Gruppo, spicca il fatto che e' stata fatta fuori la responsabile Risorse Umane.
Colpevole a quanto pare la causa di non aver saputo gestire efficacemente le relazioni con i sindacati, nuovamente sul piede di guerra.

Lufthansa HR chief to leave group amid union conflict

Lufthansa Group is making changes to its executive board positions, effective 1 January, in a bid to respond to "changes in our environment and within the company".
Chief corporate human resources and legal affairs officer Bettina Volkens will be replaced by Swiss's chief finance officer Michael Niggemann, the German group has disclosed.
It says Volkens is leaving the company "by mutual agreement" at the end of this month.
Lufthansa credits Volkens – who joined in 2012 and ascended to the executive board in the following year – with having "initiated an important and profound cultural change that has contributed significantly to the group's success".
After her "outstanding service" and "innovative" HR management, her responsibility will now pass to "a young team that will build on this foundation", says Lufthansa.
Her departure comes as flight-attendant union UFO threatens industrial action in the run-up to the festive season and next year following failed attempts to resolve a bitter, long-running labour dispute which spans terms and union representation at the German mainline and multiple subsidiaries.
Eurowings chief officer Thorsten Dirks has been appointed to oversee a newly created "IT, Digital & Innovation" department.
Before he joined Lufthansa in 2017 to manage the budget carrier, Dirks led the German operations of Spanish telecoms company Telefonica.
"Eurowings will no longer be managed as a separate board-level division… The airline will be run in the same way as the group's other passenger airlines, retaining its largely independent position," Lufthansa says.
Chief commercial officer Harry Hohmeister – who previously oversaw the group's network carriers Lufthansa, Swiss and Austrian Airlines – will become responsible for "all" the group's passenger airlines.
Brussels Airlines chief executive Christina Foerster has been assigned "customer & corporate responsibility".
She will oversee product management, the Miles & More loyalty programme and – crucially, as Lufthansa is set to divest its LSG catering division – onboard service.
Lufthansa says Foerster will additionally be responsible for "cultural development", and be the group's first-ever executive board member to represent "the company's responsibility for the environment, climate and society".
No decision has been made about Foerster's replacement at Brussels Airlines, Lufthansa says.
Foerster and Niggemann have both been given three-year contracts in their new roles.
Supervisory board chairman Karl-Ludwig Kley states that the new board structure takes into account "the strategic development of Lufthansa from an aviation group to an airline group".
He says: "We are strengthening our customer focus, we are increasing our efforts in digitalisation and we are anchoring responsibility for the environment and society at the executive board level."Cirium/FG

 
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AZ209

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Il gruppo ha annunciato due nuovi AD.
Jens Bischof proveniente da Sun Express sara' il nuovo AD di Eurowings.
Dieter Vranckx e' stato promosso al ruolo di AD in Brussels Airlines.
 

takeoff

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Buongiorno a tutti, da parecchio tempo, ma ormai in modo sempre maggiore, Lufthansa sta utilizzando Air Dolomiti su rotte Europee anche ad altissimo traffico. Hanno una cosi grave e prolungata emergenza aerei? Air Dolomiti non doveva solo essere il brand per i voli LH verso l'Italia?
Come percepisce un passeggero tedesco, inglese, scandinavo etc. il fatto che prenota su Lufthansa e poi vola su un aereo italiano? (per quanto ovviamente il servizio Air Dolomiti sia tra i migliori in assoluto, ma intendo a livello di principio).
 

Mandrake

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EN sta operando molto sul network cityline. Inoltre ci sara il phase in di ulteriori E195 per il 2020 (presi da cityline). Come ha detto in precedenza LH243, LH ha investito e spinto molto EN per il fatto che dal punto di vista economico/operativo è più competitiva. Per quanto riguarda i Pax guardando recensioni e TR la clientela sembra molto soddisfatta del servizio di EN.

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Farfallina

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Buongiorno a tutti, da parecchio tempo, ma ormai in modo sempre maggiore, Lufthansa sta utilizzando Air Dolomiti su rotte Europee anche ad altissimo traffico. Hanno una cosi grave e prolungata emergenza aerei? Air Dolomiti non doveva solo essere il brand per i voli LH verso l'Italia?
Come percepisce un passeggero tedesco, inglese, scandinavo etc. il fatto che prenota su Lufthansa e poi vola su un aereo italiano? (per quanto ovviamente il servizio Air Dolomiti sia tra i migliori in assoluto, ma intendo a livello di principio).
Ottimo servizio, grande professionalità, onestamente se il passeggero straniero si facesse problemi sarebbe un loro problema di chiusura mentale più che altro, non certo di EN o LH.