|Ho ricevuto ieri questa mail. Mi chiedo se anche le altre major americane o europee stanno adottando questa policy. Se no chiederò lo status match a qualcun altro. Le scuse che adducono mi sembrano abbastanza discutibili. |
As a valued Delta SkyMiles® Platinum or Platinum Business American Express Card Member we appreciate your business and loyalty to Delta. We work hard to create a best-in-class experience in our lounges and ensure a premium experience for our Club visitors.
If you’ve visited a Club recently, you may have seen lines at the door and guests waiting for seats once inside. This is not the experience we want for our customers, nor the one our team members wish to deliver.
To address this, we have made significant investments in our Club experience, including expanding Club capacity at several major airports. In addition to these efforts, we have made the difficult decision to implement new policies that we believe will preserve the experience our guests deserve.